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F.A.Q.
 

1. WHAT IS REMANUFACTURED CARTRIDGE?

Remanufactured cartridge is toner cartridges that have been recycled and reprocessed from an original OEM empty core. The process that the empty cartridge goes through can vary greatly by manufacturer. As result, the quality performance and yield can vary as well. Ecoprint cartridges are produced in factory with stringent quality, using lab-tested components to guarantee consistent quality and OEM equivalent performance.

2. IS THERE A DIFFERENCE BETWEEN NEW AND REMANUFACTURED TONER CARTRIDGES?

The most significant difference between new and remanufactured is the price. We inspect each cartridge and replace parts as necessary. The OPC drum is always replaced with a new long life drum. When you pay for a new cartridge, you are mostly paying for the brand name.

3. DO I GET LESS PRINTED PAGES OUT OF REMANUFACTURED TONER CARTRIDGES?

NO. Many consumers even report getting more printed pages out of their remanufactured cartridges. Again, the key is to find a trustworthy supplier.

It's a known fact that cartridges are valued by the industry as having only 5% coverage per printout. That's just a short paragraph with a header and closing salutation. In reality, you will print so much more on a page, not considering any images or graphics that of course requires more toner.

As such, you should not compare cartridge yield (OEM or not) to the recommended output when you first buy it.

4. WHAT IF I EXPERIENCE A PRINT QUALITY ISSUE?

If a cartridge doest not meet our customers expectations, simply notify a customer service representative and place a page sample of the print quality in the box with the cartridge and mark appropriately. Return to us for evaluation and replacement. Please reference our Product “Warranty” for more details.

5. WILL USING REMANUFACTURED TONER CARTRIDGES VOID MY EQUIPMENT WARRANTY?

Not at all. Your printer's warranty will be unaffected. This is because the remanufactured cartridges are original cartridges that have been rebuilt using new and recycled components.

6. .WHY DON'T MORE BUSINESS RECYCLE?

In a word---Education. The office products remanufacturing industry has been in existence for less than 15 years. The industry is working diligently to educate consumers about the value of remanufactured cartridges and the advancements that the industry has made in the technology improvement of remanufacturing cartridges. Through public relations campaigns, local, state and federal legislation, more and more end-users are realizing the added value and comparable quality of remanufactured cartridges.

7. AM I REALLY HELPING THE ENVIRONMENT BY USING REMANUFACTURED CARTRIDGES?

Definately. Each discarded empty laser cartridge adds approximately 3 pounds of unnecessary waste to our landfills; waste that will take as long as 10 centuries to decompose. It is estimated that 100 million laser printer cartridges and 400 million inkjet printer cartridges are produced each year. Remanufacturing these 500 million cartridges will save an estimated 4 million cubic feet of landfill space. The office products remanufacturing industry has made and will continue to contribute a substantial positive impact upon the environment and the economy whenever it exists.


 

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